QuickFix


Hassle Free On Demand Utility Services At Your Doorstep


View Our Terms & Conditions

Use Of Terms and Conditions

Issue Date: 1-Aug-2018

QuickFix Utility & Technology Solutions Private Limited,

Registered Office: 21, Seuj Nagar, Choonshali, PO: Noonmati, Guwahati – 781020, Assam, India

Phone No: +91 74 2999 2999, +91 9085 81 81 81

The Website is owned and operated by QuickFix Utility & Technology Solutions Private Limited.

Please read these conditions carefully before using the QuickFix Utility & Technology Solutions Private Limited( QuickFix) website & mobile application. By using the QuickFix website & application, you signify your agreement to be bound by these conditions. The terms and conditions set forth below ("Terms of Use") and the Privacy Policy (as defined below) constitute a legally-binding agreement between QuickFix operating from its Guwahati Corporate Office and You.

You acknowledge that the Website serves as a platform for the online distribution and publication of user submitted information between Service Professionals and Service Users, and, by using, visiting, registering for, and/or otherwise participating in this Website, including the Services presented, promoted, and displayed on the Website, and by clicking on "I have read and agree to the terms of use," you hereby certify that: (1) you are either a Service Professional or a prospective Service User, (2) you have the authority to enter into these Terms of Use, (3) you authorize the transfer of payment for Services requested through the use of the Website, and (4) you agree to be bound by all terms and conditions of these Terms of Use and any other documents incorporated by reference herein. If you do not so agree to the foregoing, you should not click to affirm your acceptance thereof, in which case you are prohibited from accessing or using the Website & Mobile App. If you do not agree to any of the provisions set forth in the Terms of Use, kindly discontinue viewing or participating in this Website immediately.

All references to "you" or "your," as applicable, mean the person that accesses, uses, and/or participates in the Website in any manner. If you use the Website or open an Account (as defined below) on behalf of a business, you represent and warrant that you have the authority to bind that business and your acceptance of the Terms of Use will be deemed an acceptance by that business and "you" and "your" herein shall refer to that business.

In addition, when you use any current or future service provided by us, you will also be subject to the terms, guidelines and conditions applicable to that QuickFix Service. ("Terms") and you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of these Terms of Use. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use our platforms. In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.

These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

We may modify these Terms from time to time, QuickFix reserves the right, in its sole discretion, to change, modify, or otherwise amend the Terms of Use, and any other documents incorporated by reference herein for complying with legal and regulatory framework and for other legitimate business purposes, at any time, and QuickFix will post the amended Terms of Use at the domain of www.QuickFix.biz and such modification shall be effective upon its posting on our platforms . You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order services from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to services previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition. It is your responsibility to review the Terms of Use for any changes and you are encouraged to check the Terms of Use frequently. You agree to be bound by any modification to this Agreement when you use our Website and QuickFix App after any such modification is posted;

Your use of the Website and QuickFix App following any amendment of the Terms of Use will signify your assent to and acceptance of any revised Terms of Use. If you do not agree to abide by these or any future Terms of Use, please do not use or access the Website.

YOU SPECIFICALLY AGREE THAT BY USING THE WEBSITE, YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE COMPETENT UNDER LAW TO ENTER INTO A LEGALLY BINDING AND ENFORCEABLE CONTRACT and are not a person barred from receiving services under any law in force in India or other applicable jurisdiction. You also agree to: provide true, accurate, current and complete information about yourself while registering on our Website and QuickFix App to avail the Services and maintain and promptly update your Registration Data to keep it true, accurate, current and complete. Your also certify that the (a) all registration information that you submit is truthful and accurate, (b) you will maintain the accuracy of such information, and (c) your use of the Website and Services offered through this Website do not violate any applicable law or regulation. Your Account (defined below) may be terminated without warning if we at our discretion, believe that you are under the age of 18 or that you are not complying with any applicable laws, rules or regulations or If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Website and QuickFix App(or any portion thereof) at any time. QuickFix will not be liable for any act or omission arising from the inaccurate information provided by You to Us.

You need not register with QuickFix to simply visit and view the Website, but to access and participate in certain features of the Website, you will need to create a password-protected account ("Account"). To create an account, you must submit your name , email address and valid phone number through the account registration page on the Website and create a password. You will also have the ability to provide additional optional information, which is not required to register for an account but may be helpful to QuickFix in providing you with a more customized experience when using the Website. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any subscription/service updates. If you are registered with the DND National registry you may not receive any promotional messages from us.

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You will also ensure that you log out from your account at the end of each session; never use any other Subscriber’s account without prior authorization from QuickFix and that you will not misrepresent yourself or represent yourself as another user of the Website and/or the Services offered through the Website.

You hereby expressly acknowledge and agree that you yourself and not QuickFix will be liable for your losses, damages etc. (whether direct or indirect) caused by an unauthorized use of your Account. Notwithstanding the foregoing, you may be liable for the losses of QuickFix or others due to such unauthorized use.

QuickFix reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

You agree, understand and acknowledge that the website is an online platform that enables you to purchase/sell products/services listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that QuickFix is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products/ services on the website shall be a strictly bipartite contract between you and the sellers/services provider on QuickFix. Each Registered User hereby acknowledges and agrees that QuickFix is NOT a party to any oral or written Agreement for Service, Negotiation Worksheet, or any contract entered into between Registered Users in connection with any Service offered, directly or indirectly, through the Website. Each Registered User acknowledges, agrees and understands that QuickFix only seeks to provide a platform wherein the Service User and Service Professional can be brought together and QuickFix itself has not role in the execution or provision of Services.

No agency, partnership, joint venture, or employment is created as a result of the Terms of Use or your use of any part of the Website, including without limitation, the Negotiation Worksheet or Agreement for Service. You do not have any authority whatsoever to bind QuickFix in any respect. All Service Professionals are independent contractors.

Neither QuickFix nor any users of the Website may direct or control the day-to-day activities of the other, or create or assume any obligation on behalf of the other.

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not QuickFix are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:

for fraudulent purposes, or in connection with a criminal offense or other unlawful activity

to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam

to cause annoyance, inconvenience or needless anxiety

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. QuickFix reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgment of QuickFix violates these Conditions of use and, or terminate your permission to access or use this website.

You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to QuickFix: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable QuickFix policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify QuickFix and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of QuickFix Utility & Technology Solutions Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of QuickFix Utility & Technology Solutions Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of QuickFix Utility & Technology Solutions Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products/services only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers/service provider nor any breach of conditions, representations or warranties by the sellers or manufacturers or service provider of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products /services sold through or displayed on the website vest with QuickFix nor shall QuickFix have any obligations or liabilities in respect of any transactions on the website.

Neither QuickFix nor you shall be liable to the other for any delay or failure in performance under the Terms of Use, other than payment obligations, arising out of a cause beyond its control and without its fault or negligence. Such causes may include, but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products/services from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

QuickFix may also disclose user information including personal information if QuickFix reasonably believes that disclosure (i) is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority, (ii) would potentially mitigate QuickFix’s liability in an actual or potential lawsuit, (iii) is otherwise necessary or appropriate to protect our rights or property, or the rights or property of any person or entity, (iv) to enforce this Agreement (including, but not limited to ensuring payment of fees by users), or (v) as may be required or necessary to deter illegal behavior (including, but not limited to, fraud).

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS QUICKFIX, AND ITS OFFICERS, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES, SERVICE PROFESSIONALS, SUPPLIERS, AND AGENTS, FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS OR DEBT, AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS' FEES) ARISING FROM YOUR USE OF, ACCESS TO, AND PARTICIPATION IN THE WEBSITE; YOUR VIOLATION OF ANY PROVISION OF THE TERMS OF USE, INCLUDING THE PRIVACY POLICY; YOUR VIOLATION OF ANY THIRD-PARTY RIGHT, INCLUDING WITHOUT LIMITATION ANY COPYRIGHT, PROPERTY, PROPRIETARY, INTELLECTUAL PROPERTY, OR PRIVACY RIGHT; OR ANY CLAIM THAT YOUR SUBMITTED CONTENT CAUSED DAMAGE TO A THIRD PARTY. THIS DEFENSE AND INDEMNIFICATION OBLIGATION WILL SURVIVE THESE TERMS OF SERVICE AND YOUR USE OF THE WEBSITE.

IF YOU HAVE A DISPUTE WITH ONE OR MORE WEBSITE USERS, YOU FOREVER RELEASE QUICKFIX(AND ITS OFFICERS, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES, SERVICE PROFESSIONALS, SUPPLIERS, AGENTS, SUBSIDIARIES, AND EMPLOYEES) FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE WEBSITE AND/OR ANY SUBMITTED CONTENT.

THE TERMS OF USE, AND ANY RIGHTS AND LICENSES GRANTED HEREUNDER, MAY NOT BE TRANSFERRED OR ASSIGNED BY YOU, BUT MAY BE ASSIGNED BY QUICKFIX WITHOUT RESTRICTION.

The Terms of Use shall be governed in all respects by the laws of India and any legal proceeding arising out of this Agreement will occur exclusively in the courts located in Guwahati, Assam, India.

Addition with the above T&C following T&C also to be adhered.

Coordination between Customer & Service Provider: QuickFix Utility & Technology Solutions Private Limited is a coordination & aggregation platform for on demand services. Our role is to let customer know whereabouts of various services professional-provider through our website & mobile app. The service professionals are those, whom customer can find in open market or labour stand. We have gathered their profile and listed those for customer convenience.

Responsibility: QuickFix’s responsibility will get over when service provider reached at customer place. They will bring a partner identity card issued by QuickFix. QuickFix will provide their customers the verified service provider at their doorstep.

No Bargaining: QuickFix had prepared a rate list for services to avoid unnecessary bargaining at the time of service delivery. Rate will be displayed in our website & mobile app. Once customer opt our services customer has to go with the rate.

Booking Charges & Advances: Customer has to pay a booking charge or advance to QuickFix through online payment gateway at the time of booking of service and pay the balance on completion of service. Even in case of any dispute full payment has to done before the service provider leave the premises and refund or adjustment will be done latter.

E-Payment: All payment to be done through online. You agree to pay all fees or charges to your Account based on QuickFix's fees, charges, and billing terms then in effect. If you do not pay on time or if QuickFix cannot charge your credit card, any payment gateway or other payment method for any reason, QuickFix reserves the right to either suspend or terminate your access to the Website and Account and terminate these Terms of Use. You are expressly agreeing that QuickFix is permitted to bill you for the applicable fees, any applicable tax and any other charges you may incur in connection with your use of this Website and the fees will be billed to your credit card, a payment gateway or other payment method designated at the time you make a purchase or register for a fee-based service. If you cancel your Account at any time, you will not receive any refund. If you have a balance due on any account, you agree that QuickFix may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees. QuickFix reserves its right to initiate appropriate legal proceedings, if necessary, in its sole discretion, to recover such outstanding amounts.

Avoid Cash Payment: Cash payment shall not be appreciated.

Unavoidable circumstances in payment mode: In unavoidable circumstances if any cash payment has to initiated, customer should contact QuickFix Service Support Phone Number (9085818181) first. QuickFix is not responsible for any kind of issue arising in cash payment without their knowledge.

Warranty/Guaranty: Since QuickFix is a startup, they have not able to provide any kind of warranty/guaranty of aggregated services. Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our QuickFix Expert in case he is procuring the materials for you.

Prototype: This is a prototype launch. QuickFix will keep trying to make the services better as per customer standard. But, as this kind of service is new for service providers, there may some short of loop hole could be found. Customers are entitled to inform us & get good services.

Booking Charge: Booking charges will be adjustable with customer’s final bill (For example… if the total bill is Rs 500/- and customer had booked by paying Rs 100/-, customer need to pay Rs 400/- only at the time of job done). If we fail to deliver the services the booking amount will be returned to customer, and if customer decline to take the services then the booking amount will not be refunded.

Advance payment of high value job: High value job like painting of home, exterior-interior decoration, Caterer & Party Planner, Whole house electrical wiring, Plumbing etc. services, customer has to pay advance before starting the job. It will be like 40:40:20 percent of estimated value or 50:50 percent.

Change of Terms & Conditions: QuickFix reserves the right of changes the terms & conditions at any point of time.

QuickFix’s unique business model provides You with location based service providers in a short span of time. To facilitate this, You hereby authorise QuickFix to use the location based information provided by any of the telecommunication companies when You use the mobile phone to make a booking. The location based information will be used only to facilitate and improve services for You.

If You use the Website or the App, You agree that information about Your use of the QuickFix Website and QuickFix App through Your mobile telecommunication device may be communicated to us, and we may obtain information about Your mobile carrier, Your mobile device, or Your physical location. By accessing the QuickFix App or Website using a mobile telecommunication device, You represent that to the extent You import any of Your QuickFix data to Your mobile telecommunication device that You have authority to share the transferred data with Your mobile carrier or other access provider. In the event You change or deactivate Your mobile account, You must promptly update Your QuickFix account information to ensure that Your messages are not sent to the person that acquires Your old number and failure to do so is Your responsibility. You acknowledge that You are responsible for all charges and necessary permissions related to accessing the QuickFix App through Your mobile access provider. Therefore, You should check with Your provider to find out if our Website and QuickFix App are available and the terms for these services for Your specific mobile devices.

QuickFix reserves the right to collect user data including name, contact information and other details to facilitate the Services or use of its QuickFix App to avail Services.

Compilation of user accounts and user accounts bearing contact number and e-mail addresses are owned by QuickFix.

In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail address, the account shall be indefinitely suspended. QuickFix reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.

Termination or Suspension

You agree that QuickFix may at any time terminate your access to the QuickFix App or Website or restrict or suspend your access to all or any part of the Website or the App at any time, for any or no reason, with or without prior notice, and without liability.

QuickFix shall be entitled at any time without giving any reason to terminate the booking of services done by You.

We strongly discourage any direct contact with our QuickFix Expert regarding a job booked through us, as in such cases QuickFix has no control over the situation or condition. All warranty and service assurance offered by QuickFix, in such case, stands null & void.

Other conditions

TERMS & CONDITIONS FOR SERVICE PROVIDERS

1. By the term “Service Provider”, It includes all those service professionals, firms, business houses etc.

2. Back ground verification of service providers will be done by the help of Govt. & Non-Govt. agencies.

3. Customer is empowered to rate/asses service providers. Bad rating may lead to termination of association with us.

4. After joining & before on-boarding service provider has to sign an MOU/Agreement with QuickFix. Where trade specific conditions & terms like payment, commission etc would be written.

5. Any breach of trust of that MOU/Agreement service providers may terminated or to be face legal action.

6. Service providers have to pay commission for every successful lead. It could be a fixed commission, percentage type commission or both. The same will be written in the agreement placed between both party.

7. No joining fees required to join in QuickFix as a service provider.

8. QuickFix will not pay any amount for cancellation of any deal before starting a work/assignment to service provider.

9. Service providers may fill up a joining application form. Techno Savvy person may go to our website (www.QuickFix.biz) for joining.

10. Joining form fill (offline/online) may not ensure service providers on-boarding into QuickFix Platform.

11. Service providers are bound to respect the brand value of QuickFix. They can’t charge unjustified rate from customers. In this case if any provider has any limitation , they should provide quotation/estimated rate of their services.

12. The quoted rate should not be more than open market rate. Customer should not pay more for availing services aggregated by QuickFix.

13. QuickFix holds the right to control of services price.

14. QuickFix will display various MRP of Products, Tools & Services in their website & App.

15. QuickFix reserves the right of changes the terms & conditions at any point of time.

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